General terms and conditions of business
Status: May 2017
1. Scope
2. Contracting parties, conclusion of contract
3. Contract Language
4. Privacy
5. Terms of Delivery
6. Prices, methods of payment
7. Retention of Title
8. Damage in transit
9. Warranty
10. Liability
11. Dispute Resolution
12. Right of Withdrawal
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14. Final Provisions
Appendix 1 Cancellation policy and model cancellation form
1. Scope
These terms and conditions of Monika Schulz-Wagner apply to all contracts that a customer concludes with regard to the goods and/or services that Monika Schulz-Wagner presents in the publicly accessible area of her online shop via www.bodyguard-activewear.com/de.
2. Contracting parties, conclusion of contract
The purchase contract is concluded with Monika Schulz-Wagner, Paßborghöhe 3a, 22453 Hamburg.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. Contract Language
The languages available for the conclusion of the contract are German and English.
4. Privacy
We save the text of the contract and send you the order data and our terms and conditions by email. You can also view the General Terms and Conditions here on this page at any time. Your past orders are no longer accessible via the Internet for security reasons.
In all data processing operations (e.g. collection, processing and transmission) we proceed in accordance with the statutory provisions. The legal basis of data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). Your personal data required for business transactions (name, address, telephone number, email address, bank details and credit card number) will be stored and used to the extent required for order processing, i.e. passed on to third parties in the course of payment processing. In addition, your data will not be passed on to third parties without your express consent.
We would like to point out that Internet-based data transmission can have security gaps, making complete protection against access by third parties impossible.
5. Terms of Delivery
Shipping costs are added to the stated product prices. The delivery and shipping costs incurred in each case are specified in the respective product description and listed separately on the invoice.
We only deliver by mail. Unfortunately, a self collection of the product is not possible. We do not deliver to packing stations.
The delivery times specified for the respective product apply.
6. Prices, methods of payment
Our prices are final prices and include the statutory value-added tax. Any delivery and shipping costs incurred are specified in the respective product description and listed separately on the invoice.
The following payment methods are generally available in our shop:
Credit card
When you place your order, you send us your credit card details at the same time.
After your legitimation as the legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order has been placed. The payment transaction is carried out automatically by the credit card company and your card is charged.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
7. Retention of Title
The goods remain our property until full payment.
8. Damage in transit
If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
9. Warranty
The statutory liability for defects applies.
10. Liability
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health,
- in the case of intentional or grossly negligent breach of duty,
- in the case of guarantee promises, if agreed, or
-as far as the area of application of the Product Liability Act is open.
In the case of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations), which are violated through slight negligence by us, our legal representatives or vicarious agents, the liability is based on the limited to the damage foreseeable upon conclusion of the contract, the occurrence of which must typically be expected. Any further claims for damages are excluded.
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/. We do not take part in a dispute settlement procedure before a consumer arbitration board.
12. Right of Withdrawal
Consumers have the right to revoke this contract within fourteen days without giving reasons, whereby a consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
Detailed instructions and a sample cancellation form can be found on this website.
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Goods shipped outside of the EU may be subject to import duties and taxes, which are levied once the shipment reaches its destination. Any additional charges for customs clearance must be borne by the customer and paid to the appropriate customs or tax authority. We ask that you obtain information from your local customs authority before purchasing as customs regulations vary greatly from country to country.
14. Final Provisions
The place of performance for all contractual obligations is the seller's headquarters. If both parties are merchants, the seller's headquarters is agreed as the exclusive place of jurisdiction for all disputes arising from the contractual relationship.
The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws of the UN sales law.
Annex 1
Right of withdrawal
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must send us (Monika Schulz-Wagner, Paßborghöhe 3a, 22453 Hamburg, +49404228906, support@bodyguard-activewear.com) a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You have to send the goods to us immediately and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract [if applicable, the name and address of the person authorized by you to accept the goods should be inserted here] to be returned or handed over.
Please use the following address for this:
Monika Schulz-Wagner,
Passborghöhe 3a
22453 Hamburg
The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
withdrawal form
If you want to revoke the contract, please fill out this form and send it back
At
Monika Schulz-Wagner, Paßborghöhe 3a, 22453 Hamburg, Tel. +49 (0)40 4228906, support@bodyguard-activewear.com
I/we hereby revoke the contract concluded by me/us for the sale of the following goods:
____________________________________________________________________________________________________________________________________________________________________
(Name of the goods, order number if applicable, price)
Goods ordered on
_______________
Date
goods were recieved on
_______________
Date
Name and address of the consumer
___________________________________
___________________________________
___________________________________
Date
____________________________________
Customer signature
